Responsibilities
Data Entry – Receive and document lab dip correspondence (submission, approvals, rejections, cancellation)
Interface with customers and vendors as needed for clarification and information to process requests
Weekly late lab dip report follow up with vendors
Confirm colorfastness acceptance customers on approvals lower than spec before database entry
Go direct to vendor for any vendor related confirmation (submit I vs 1)
Interface with cross functional team members when needed. (RSM-regional shade manager, ISA, etc.)
Receives requests direct customer or ISA(inside sales team) depending on agreement with customer
Support Corrective Action plans, implement changes to process as recommended by continued improvement effors

Required Qualifications
College or above education major in Textile, English or relevant education background
Proficient English reading and writing capability is essential
Good logical mind to process daily lab dip database operation and cognos reporting
Detail orientated to ensure data accuracy
Sense of customer service and team spirit
Can work as a bridge between customers and vendors to deliver customer expectation accurately and effectively
Take ownership of regional customer color development work independently

Desired Qualifications
College or above
3+ years working experience, experience of working with global outdoor brand is highly preferred
Color knowledge can be an advantage